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F A Q

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion closed_toggle_text_color=”#2a2a2a” _builder_version=”4.17.3″ toggle_font=”Lato|700|||||||” toggle_font_size=”22px” toggle_line_height=”1.6em” body_font_size=”16px” body_line_height=”2em” toggle_font_size_tablet=”” toggle_font_size_phone=”16px” toggle_font_size_last_edited=”on|desktop” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”How long does it take to receive an order ?” open=”on” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on”]

In France: delivery within 48 hours, indicative time in working days for shipments in metropolitan France.

Continental Europe: :D+3 (Indicative time, in working days depending on the destination and excluding time spent in customs).

Rest of the world: D+5 Indicative time, in working days depending on the destination and excluding time spent in customs).

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We ship worldwide and shipping costs are calculated as soon as you complete your order. Delivery costs are free for all orders made from 180 Euros. (excluding customs tax).

[/et_pb_accordion_item][et_pb_accordion_item title=”Who delivers my item ?” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on” open=”off”]

Your items are delivered through your local post service.

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You have a period of 14 days after receipt of the package to return it to us. We invite you to consult our return policy page for all the details and return conditions.

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Don’t worry, our items will be left in your PO Box if they are small enough. Otherwise, your package will be left at your post office where you can collect it.

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This site is 100% secure. And to tell the truth, we could even say that it is 300%. Here’s why: First, the site you are visiting is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you). Most sites only secure their “basket” and everything related to the payment of orders. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware. Finally, concerning the payment, we use Stripe and Paypal which are the references in terms of security of transactions on the Internet.

[/et_pb_accordion_item][et_pb_accordion_item title=”How can I be sure of my size ?” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on” open=”off”]

We have established for you a size correspondence specific to Meliana K, follow this table in order to finalize your choice of size, we invite you to go to the link section (size guide) For the Lina and Mel models we advise you if you want a fuller skirt to take a size above. example: if you make yourself a 38 Eur and 38 Fr and M (see our size correspondence), and wish to have a fuller skirt, take the size above in L, i.e. 40 Eur and 40 Fr (see our correspondence table size for size L depending on your country). you can nevertheless contact us by email specifying the subject of your request if you wish to be advised.

[/et_pb_accordion_item][et_pb_accordion_item title=”What is econyl ?” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on” open=”off”]

Econyl® is a 100% recycled and recyclable nylon fiber, made from pre-consumer (fabric scraps) and post-consumer (plastic waste, fishing nets, old carpets, etc.) waste. The huge advantage of Econyl® is that it helps to clean the oceans of the plastic waste that pollutes them. For example, nylon fishing nets can drift for more than 500 years, according to the FAO. These ghost nets would be responsible for the death of 100,000 animals each year, who die strangled or suffocated in these traps.

[/et_pb_accordion_item][et_pb_accordion_item title=”What happens if I am not satisfied with my product ?” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on” open=”off”]

We have established for you a size correspondence specific to Meliana K, We want you to be completely satisfied with your online purchases. However if you are not satisfied with an item you can request a return. The return request is an essential condition for the acceptance and reimbursement of returned products. We invite you to go to our return policy section where we explain all the steps to follow. link

[/et_pb_accordion_item][et_pb_accordion_item title=”Still questions ?” _builder_version=”4.17.3″ box_shadow_style=”preset3″ box_shadow_vertical=”0px” box_shadow_blur=”0px” box_shadow_spread=”0px” box_shadow_color=”rgba(0,0,0,0)” global_colors_info=”{}” box_shadow_vertical__hover=”25px” box_shadow_vertical__hover_enabled=”on” box_shadow_blur__hover=”45px” box_shadow_blur__hover_enabled=”on” box_shadow_spread__hover=”-30px” box_shadow_spread__hover_enabled=”on” box_shadow_color__hover=”rgba(0,0,0,0.15)” box_shadow_color__hover_enabled=”on” open=”off”]

If you still have any questions, you can contact us by email at contact@melianak.com Your Satisfaction is 100% Guaranteed !

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OUR MODEST SWIMSUITS

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Mèl
Lina
Sara
Djellaba
Marinière

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ABOUT US

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Our story
The Brand

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HELP & INFORMATIONS

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Payment methods

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Legal Notice | Terms of Sales

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